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FAQ

FAQ

Maintenance

The apartment will be inspected, cleaned, and repaired as needed to ensure it is move-in ready.

No, but we have maintenance technicians scheduled every week, and all will be coordinated through management.

Submit a request through the resident portal or email [email protected].

Maintenance requests are scheduled and addressed by our maintenance team or professional vendors coordinated by the manager.

No, but you must provide authorization if you will not be present.

We have smart locks with codes. Contact management during office hours or a locksmith after hours at tenant's expense.

Yes, but any major alterations require prior written approval.

Amenities

Gated entry, laundry facilities, garage, BBQ/picnic area, courtyard. For a detailed list of amenities, please visit our Amenities Page.

There are no pools or decks at Torrance Gateway.

Yes, assigned parking is available.

Community laundry rooms are located onsite.

Yes, we are pet friendly. Residents are allowed two pets per household.

$50 per pet per month and a $500 increase to your security deposit.

Yes, certain breeds are restricted. No pet weight limit.

Ceiling fan, stainless steel appliances, quartz countertops, shaker cabinets, recessed lighting, vinyl plank flooring, smart lock.

No, apartments are unfurnished.

No, standard lease terms apply.

No, packages are delivered directly to resident units or mailboxes.

There is no fitness center onsite.

Yes, quiet hours are expected; no additional fees for communal spaces.

Admin

Appointment is preferred; walk-ins not guaranteed.

Management is accessible via email or scheduled appointments.

Apply through the property website or via instructions provided by management.

Typically within 48 to 72 hours once all documents are received.

First month's rent, security deposit, and application fees.

Ensure all documentation is accurate and submit all required forms promptly.

Online through the resident portal.

Access the resident portal and submit payment electronically.

Utilities such as gas, electricity, and internet are paid separately by tenants. Pet rent if applicable.

Yes, $100,000 liability coverage minimum is required.

Water and trash are included.

Contact the respective utility providers for electricity, gas, and internet setup.

Providers like Spectrum, Frontier, or other local providers.

No formal referral bonus program is currently offered.

Guests are allowed but cannot reside more than 14 consecutive days without management approval.

No, lease incentives are applied separately when available.

No, subletting is not permitted.

Lease break fees per lease agreement terms; typically equivalent to one month's rent.

Yes, Torrance Transit and Metro bus stops nearby.

Close to Del Amo Fashion Center, grocery stores, and dining options.

Torrance Unified School District.

Location

Wilson Park Dog Park, approximately 5 minutes driving.

Yes, local parks and streets have bike-friendly routes.

Residents shop at Del Amo Fashion Center, local markets, and grocery stores.
Please visit our Maps & Directions page to learn more. 

Carson Street and Arlington Avenue.

Directions

Take the I-405 Freeway and exit at Crenshaw Boulevard. Head south on Crenshaw Boulevard, turn right on Carson Street, and then left on Arlington Avenue. Arlington Square is located at 23805 Arlington Avenue, just south of Torrance Boulevard.

Please visit our Maps & Directions page for point-to-point directions. 

Arlington Avenue and Torrance Boulevard.

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Our team is always ready to answer your questions.